CCTV Camera Accessories Manufacturers in Chennai

Services

Warranty

We thank you for purchasing ALTROX Product and are sure you will enjoy it. In the event of your product requiring service, please contact the nearest ALTROX Authorised Service Centre. ALTROX’s biggest strength is Quick Service. We advise that you read the instruction manual carefully and keep warranty card safe.

ALTROX warranties the product to be free from manufacturing defects. This non-transferable warranty is only for the end user. ALTROX will repair the product on the terms and conditions below:

  • Warranty shall be valid only with original warranty card
  • ALTROX reserves the right to decline warranty service
  • This Warranty shall not cover any damages resulting from un-authorised adaptations or adjustments to the product. This Warranty will be Void if the type or serial no. on the product has been altered, removed or defaced.
  • This Warranty does not cover damage caused to the product due to improper installation by customer and / or connection of the product to equipment not approved by ALTROX and deficiency in product performance due to signal reception through third party apparatus/equipment or the use of third party software.
  • This Warranty shall not apply to damages caused to the product by accident, lightening, ingress of water, fire or Acts of God, improper ventilation, dropping or excessive shock or any external cause beyond ALTROX control and/or any damage caused due to tampering of the product by an unauthorised agent. This Warranty does not cover liability for loss of data, recorded image/s and/or business opportunity loss. If during the repair the content of the hard drive/ memory are altered, deleted, or in any way modified, ALTROX shall not be responsible.
  • ALTROX reserves the right to replace the defective part with an equivalent and/or reconditioned part.
    This Warranty shall not affect consumer’s statutory rights under applicable Indian
  • Laws, nor the consumer’s rights against the dealer arising from their sales / purchase of the product